Support Over the Christmas Period 2023

Family inside a caravan
December 2023

The support line will be closed on bank holidays over the Christmas period but open for reduced hours on the remaining days where live calls will be answered, emails, voicemails and web contact forms will all be responded to.

Reduced hours during Christmas

Monday 25th December CLOSED 

Tuesday 26th December CLOSED 

Wednesday 27th December OPEN 10am - 2pm 

Thursday 28th December OPEN 10am - 2pm

Friday 29h December OPEN 10am - 2pm

Monday 1nd January 2023 CLOSED 

Tuesday 2rd January onwards FULLY OPEN 9am - 5pm 

You can request a call back or retrieve our support line phone numbers by clicking the link below.

Support Line Numbers

Alternative numbers:


116 123 (freephone)
Samaritans are open 24/7 for anyone who needs to talk.



0800 678 1602
Information and support for older people.

Age UK’s English helplineis open 8am to 7pm, every day of the year.


The SilverLine

0800 4 70 80 90
Provides support, information, friendship and advice for anyone aged over 55who may feel lonely or isolated.

The Silver Line is open 24hours a day, every day of the year.